Managing Technical Staff for Success
- Course Number: B1220
- Credits: 2 hours
- Instructor: Hong Chen
- Price: $20
Course Outline
Managing technical teams can be challenging, as technical staff often have unique motivations, skills, and needs. A manager who can effectively lead and engage technical staff will not only achieve better results, but also create a more positive and productive work environment. This course covers best practices for managing technical staff in areas such as communication and collaboration, performance management and feedback, professional development and career advancement, motivating and engaging technical staff, and conflict resolution and problem-solving. In addition, this course discusses how to manage remote and virtual teams and how to manage changes and adapt to new technologies.
At the end of this course, there will be a multiple-choice, open-book quiz, which is designed to enhance your understanding of the course material.
Learning Objectives
At the conclusion of this course, the student will:
- Understand the role and responsibilities of a technical team leader and how to effectively manage and lead technical staff.
- Develop strategies for managing performance and provide constructive feedback to staff.
- Build a positive and supportive work environment that fosters innovation and growth.
- Manage change and embrace new technologies to drive continuous improvement.