Business Communication: Achieving Results
- Course Number: B1247
- Credits: 4 hours
- Instructor: Helen Chen, Ph.D., PE
- Price: $40
Course Outline
This course begins with a historical perspective on human communication and creates an up-to-date model for our times. You will explore the contributions of major thinkers in semantics, language, and linguistics and learn how their lessons can help you achieve results. The course also emphasizes applied, actionable recommendations designed to optimize positive internal and external communication outcomes in business.
At the end of this course, there will be a multiple-choice, open-book quiz, which is designed to enhance your understanding of the course material.
Learning Objectives
At the conclusion of this course, the student will:
- Understand common communication barriers;
- Know factors influencing internal and external communication;
- Be able to identify semantic noise in business communication;
- Become familiar with the basic requirements of effective business writing;
- Appreciate practical approaches to enhance business communication.